Privacy Policy
At CLE ARM SUPPLYCHAIN, located at 459 MONTECITO AVE, CORTE MADERA, CA, 94925, we are committed to protecting the privacy and security of the personal data of our clients, partners, and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
1. Information We Collect
We collect various types of information in connection with the logistics, transportation, and supply chain services we provide.
- Personal Identification Information: This includes names, job titles, company names, postal addresses, email addresses, and telephone numbers. We collect this data when you engage with us for our supply chain and logistics services, make inquiries, or communicate with our team.
- Business and Service-Related Information: Details pertaining to your logistics and transportation needs, such as shipment details, cargo information, delivery schedules, and invoicing details necessary for the provision of our services.
- Technical Data: When you access our site, we may automatically collect certain information about your device and browsing actions, including IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our online platform is used to improve user experience.
- Communication Data: Records of your correspondence with us, including emails, phone calls, and other forms of communication.
2. How We Use Your Information
We use the collected information for various purposes, primarily to deliver our expert logistics and supply chain services effectively and efficiently.
- Service Provision: To provide and manage our transportation logistics and supply chain solutions, including planning, execution, and monitoring of shipments.
- Communication: To respond to your inquiries, provide customer support, and keep you informed about our services and any updates relevant to your engagements with us.
- Improvement of Services: To analyze how our services are used and to continuously improve our logistics processes, transportation efficiency, and the functionality of our online platform.
- Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others.
- Marketing (with consent): To send you promotional materials and information about new services or offers that might be of interest to you, where we have obtained your explicit consent to do so.
3. Data Sharing and Disclosure
We only share your information with trusted third parties when it is necessary for the provision of our services, or when legally required.
- Service Providers: We may share data with third-party vendors and service providers who assist us in delivering our logistics and transportation services, such as carriers, customs brokers, and IT support. These parties are contractually bound to protect your data and only use it for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets. We will ensure appropriate safeguards are in place for such transfers.
- With Your Consent: We may share your information for any other purpose disclosed to you, with your explicit consent.
4. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- We utilize technical and organizational safeguards, including encryption, firewalls, and secure access controls, to ensure the confidentiality and integrity of your data.
- Access to personal data is restricted to employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. The precise retention period will vary depending on the type of data and the specific purpose for which it was collected.
6. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable law.
7. Third-Party Links
Our site may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please contact us:
- CLE ARM SUPPLYCHAIN
- 459 MONTECITO AVE
- CORTE MADERA, CA, 94925
- Phone: +1 (310) 102-5200